Returns & Exchanges

At SOHO, we want you to love your home. If your purchase isn't the perfect fit, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return.

• 2.
  Pack Your Items

  Carefully place the items in their original packaging, ensuring all tags and protective materials are intact to prevent damage during transit.

• 3.
  Label and Ship

  Download and print your prepaid shipping label, attach it to your package, and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.